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The Definitive Personal Assistant & Secretarial Handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants, by Sue France
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Review
Praise for the previous edition:"[A] powerful survey offering concrete methods to help prioritize work and handle typical scenarios personal assistants face." --Midwest Book Review
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About the Author
Sue France has over 30 years of experience in the professional administrative industry-as a secretary, excutive assistant, personal assistant and training manager. She is the UK National Chairman for European Management Assistants (EUMA). She presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.
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Product details
Paperback: 264 pages
Publisher: Kogan Page; Second Edition edition (September 15, 2012)
Language: English
ISBN-10: 074946576X
ISBN-13: 978-0749465766
Product Dimensions:
6.3 x 0.8 x 9.3 inches
Shipping Weight: 14.1 ounces
Average Customer Review:
4.2 out of 5 stars
26 customer reviews
Amazon Best Sellers Rank:
#748,885 in Books (See Top 100 in Books)
This book is AMAZING! Coupled with the resources made available on the website mentioned in the book, I've learned so much about myself, my boss, and my company - and I've been able to apply the tips and goal-setting tools to my job to make work a more rewarding and happy place to be! I highly recommend this book! It's loaded with everything from quizzes to templates.
I'm sure the author is an expert in her field, and I do feel badly giving this a mediocre review. But the title for this book is a misnomer.Having worked as a paralegal for over 15 years, I was looking to make a change, which involved less travel and a work schedule more in line with a 40-hour workweek. Although legal assistants do perform a variety of clerical and secretarial tasks, the position is different from that of a legal secretary, which seemed like a natural transition to me. So I searched for a recently-published book that would address today's office setting, including updates in technology (so different from when I entered the workforce), substitutions for dictation, which I'd heard was now passe, etc. But this text is all about emotions, affirmations, posture (!) and a host of other topics that are not what the average reader would expect to find in a book with this title.Maybe it will be helpful for high school students or those just entering the secretarial field (the portion about Minutes-taking was somewhat helpful). But for someone looking for tips on the hands-on, day-to-day workings of an office position, this is probably not the resource for you.
Agreed with another reviewer - not really any practical advice for an experienced assistant. I was hoping for examples of standard items - like agendas, minutes, desktop organization, etc. None of that, all conceptual. If you struggle to be appropriate or have healthy priorities or understand office politics, could be for you.
I've just started reading this book, and already I have found the information to be extremely valuable. I'm currently an assistant to a VPR & Dean, and recently have gone through a transition in bosses. Things weren't going so great, but after picking up this book I now better understand what my role is and what I should be doing better to help my new boss transition into the business.I'm now in the process of transitioning into a new city, and am searching for a job as an Executive Assistant. This book has helped me to better understand myself and be able to express my goals and ambitions for the business I'm going into, as well as being able to answer interview questions more thoroughly and completely, and I haven't even finished reading the book! I highly recommend this book to anyone aspiring to be an assistant, or even existing assistants to better understand their roles, know more about what they want out of their position, and how to handle certain types of situations that they may not be as familiar with, or feel their skills are lacking. Make yourself a more valuable player in your job by reading this book! It is a great resource!!
I've been an Executive Assistant for over 10 years and found this book to be extremely helpful! I've even ordered it for both of the assistants that I oversee and its helped them to truly understand the assistant role and what is expected of them. GREAT BOOK!
I am on my second reading of this book and I'm thankful to Sue France for writing it in the first place. I was looking for a book that covered the skills needed to be an administrative assistant and found out this book covers more than just the technical skills, it also covers the soft skills or "people skills" needed for my chosen profession. Her book helped me realize that if I wanted to be the best possible admin assistant I needed to improve, grow, continue to learn. Her book gave me the those tools and an new attitude. She has been very kind in answering any questions that I might have. I am building a professional library and her book holds a special place on that shelf. It is well worth the investment.
It is good book to teach you how to become good PA and handle different matters. I highly recommend if you want to develop your career in PA field. there are good and insightful information.
Great book
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